Microsoft recently released a very handy troubleshooting tool for Office 365. The wizard walks both administrators and end-users through common troubleshooting scenarios, like:
- Active Sync issues for mobile devices
- Problems joining meetings with Lync
- Using Office Web Apps
- Issues with AD synchronization and hybrid environments
- Working with SharePoint User profiles
The troubleshooting wizard does a good job of going through a couple of short steps to get an end-user or an administrator to the recommended resolutions for a particular service area. Whilst this may work for some businesses, others might find that their productivity will be largely impacted by any Microsoft Office issues. To try and prevent these issues, it might be worth considering looking at installing an office 365 monitoring software to try and spot these issues before they disrupt business efficiency. Using this sort of software can help prevent any possible outages on the Microsoft Office service.